Delivery & Shipping
Christmas Shipping Cut Off Dates
UK - 20th December
USA, Canada, Mexico - 17th December
Rest of the World -17th December
European Union
In light of the GPSR regulations that are coming into force, this Friday 13th December we will temporarily pause our deliveries to Europe. We hope to find a solution to this problem very soon. Please contact our sales team to be the first to know when we have a solution.
Shipping options
UK
Standard Delivery (2-3 days) - Free
Next Day Delivery on a workday (cut-off is 2pm) - £10
United States - 2-3 days - £25.00
Rest of the World - 3-4 days - £25.00
Any import duties imposed by the destination country are calculated at checkout for the smoothest possible delivery.
If you have any questions about the delivery of your order please contact us at info@troylondon.com and a member of our team respond swiftly.
All deliveries are tracked securely. Please note that we do not deliver on weekends or Bank Holidays.
Return Policy
Extended Christmas returns on non-personalised items until January 31st 2025.
We offer a tracked worldwide returns service on all non-personalised orders. We offer 60 days to notify of your wish to make a return, and the package must be received within 28 days.